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PRIVACY POLICY

Effective Date: 30 May 2026

1. Introduction

Aaisaheb Gruh Udyog (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, share, and protect information when you interact with our website, products, customer support systems, WhatsApp Business Platform, RCS messaging services, and other communication channels.

By using our services, you consent to the practices described in this Privacy Policy.


2. Information We Collect

Personal Information

We may collect:

  • Full name
  • Mobile number
  • Email address
  • Billing information
  • Delivery address
  • Communication preferences

Device Information

We may collect:

  • Device type
  • Browser type
  • Operating system
  • IP address
  • Network information
  • Device identifiers

Communication Data

We may collect:

  • Customer inquiries
  • WhatsApp messages
  • RCS interactions
  • Service requests
  • Feedback submissions
  • Customer support records

Cookies and Analytics Data

We may collect:

  • Website usage patterns
  • Session information
  • Referral information
  • Clickstream data
  • Performance analytics

3. Purpose of Data Collection

We collect information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Manage customer relationships
  • Improve services
  • Send notifications
  • Conduct analytics
  • Maintain security
  • Comply with legal obligations

Information is collected only for legitimate business purposes.


4. Consent for WhatsApp & RCS Data Processing

By initiating communication or providing consent, you authorize Aaisaheb Gruh Udyog to process information through:

  • WhatsApp Business Platform
  • Meta-approved messaging systems
  • RCS Business Messaging
  • Authorized communication providers

You acknowledge that:

  • Messages may be processed by Meta and authorized service providers.
  • Message metadata may be used for delivery and security purposes.
  • Consent may be withdrawn at any time.

Withdrawal of consent does not affect processing completed before withdrawal.


5. Legal Basis for Processing

We process information based on:

Consent

When you voluntarily provide information or subscribe to communications.

Contractual Necessity

To fulfill product purchases and service obligations.

Legal Compliance

To comply with applicable laws and regulatory requirements.

Legitimate Business Interests

To improve services, ensure security, prevent fraud, and enhance customer experience.


6. How We Use Collected Data

Aaisaheb Gruh Udyog may use information to:

  • Process transactions
  • Deliver purchased products
  • Verify customer identity
  • Respond to inquiries
  • Provide support services
  • Improve product offerings
  • Send order confirmations
  • Deliver service alerts
  • Conduct customer satisfaction surveys
  • Maintain platform security
  • Meet compliance requirements

Marketing communications are sent only where permitted by law or where consent exists.


7. Data Retention & Deletion

Information is retained only as long as necessary for:

  • Service delivery
  • Customer support
  • Legal compliance
  • Tax obligations
  • Security purposes

Retention periods may vary depending on the type of information.

When no longer required, information is securely deleted, anonymized, or archived according to legal requirements.

Users may request deletion of eligible personal information by contacting us.


8. Data Sharing with Third Parties

We do not sell personal information.

Information may be shared with trusted third parties including:

Meta Platforms

For WhatsApp Business communications.

Google Services

For analytics, cloud infrastructure, email, and business operations.

Telecom Operators

For RCS message delivery and verification.

Service Providers

For hosting, technology support, payment processing, and customer management.

Government Authorities

Where disclosure is legally required.

All service providers are expected to maintain appropriate confidentiality and security standards.


9. Security Measures & Encryption

We implement reasonable technical and organizational safeguards including:

  • Access controls
  • Password protection
  • Encrypted communications
  • Secure hosting environments
  • Network monitoring
  • Data backup procedures
  • Employee confidentiality measures

While we strive to protect information, no system can guarantee absolute security.


10. Cookies & Tracking Technologies

Our website may use:

  • Essential cookies
  • Analytics cookies
  • Performance cookies
  • Security cookies

Cookies help us:

  • Improve functionality
  • Analyze usage patterns
  • Enhance user experience
  • Detect fraud and abuse

Users may manage cookie preferences through browser settings.

Disabling cookies may affect website functionality.


11. Data Transfer & Storage (India-Based)

Information collected by Aaisaheb Gruh Udyog is primarily stored and processed in India.

Certain technology providers may process information on secure servers located outside India where legally permissible.

Appropriate safeguards are implemented to protect transferred data.

All transfers are conducted in accordance with applicable laws and industry standards.


12. User Rights

Subject to applicable laws, users may request:

Access

Access to personal information held by us.

Correction

Correction of inaccurate or incomplete information.

Deletion

Deletion of eligible personal information.

Restriction

Restriction of certain processing activities.

Withdrawal of Consent

Withdrawal of consent for marketing communications.

Complaint Submission

Submission of privacy-related concerns.

Requests may be submitted using the contact details provided below.


13. Policy for Children

Our services are not intentionally directed toward children under 18 years of age.

We do not knowingly collect personal information from minors without appropriate authorization.

If we become aware that information has been collected from a child without proper consent, reasonable steps will be taken to remove such information.

Parents or guardians may contact us regarding concerns involving children’s data.


14. Updates to Privacy Policy

Aaisaheb Gruh Udyog may update this Privacy Policy periodically.

Updates may occur due to:

  • Legal changes
  • Regulatory requirements
  • Technology upgrades
  • Business developments

Updated versions become effective upon publication on our website or digital platforms.

Users are encouraged to review this Privacy Policy regularly.


15. Governing Law (India)

This Privacy Policy shall be governed by the laws of India.

Any dispute relating to privacy, data protection, or information processing shall be subject to the jurisdiction of courts located in Pune, Maharashtra.

Parties shall endeavor to resolve disputes amicably before pursuing legal remedies.


16. Contact Information

For privacy-related inquiries, requests, complaints, corrections, or deletion requests, contact:

Aaisaheb Gruh Udyog

Address: Sai Park Colony No 1, Kawadewasti, Near Trimurti Jim, Khanwenagar, Wagholi, Pune – 411027

Phone: 9850154608

Email: aaisahebgruhudyog@gmail.com

By using our services, website, WhatsApp communications, RCS communications, and related platforms, you acknowledge that you have read, understood, and accepted this Privacy Policy.

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