TERMS & CONDITIONS

Effective Date: 30 May 2026

1. Introduction

Welcome to Aaisaheb Gruh Udyog (“Company,” “Business,” “we,” “our,” or “us”), located at Sai Park Colony No 1, Kawadewasti, Near Trimurti Jim, Khanwenagar, Wagholi, Pune – 411027.

These Terms and Conditions (“Terms”) govern your access to and use of our products, services, website, mobile communications, WhatsApp communications, Rich Communication Services (RCS), customer support channels, and any related digital platforms operated by Aaisaheb Gruh Udyog.

By accessing our website, purchasing our products, subscribing to updates, communicating through WhatsApp, RCS, SMS, email, or any other platform, you agree to be legally bound by these Terms.

If you do not agree with any provision of these Terms, you must discontinue use of our services immediately.

2. Definitions

For the purposes of these Terms:

“Company” refers to Aaisaheb Gruh Udyog.
“User,” “Customer,” “You,” and “Your” refer to any individual or entity accessing our services.
“Services” means all products, offerings, communications, customer support, marketing activities, WhatsApp Business communications, RCS messaging, and related digital services.
“Platform” refers to our website, applications, social media pages, communication systems, and associated technologies.
“Content” means all text, images, graphics, logos, videos, documents, and information provided by us.
“WhatsApp Services” means communications conducted through WhatsApp Business Platform.
“RCS Services” means communications conducted through Rich Communication Services supported by telecom operators and approved messaging providers.

3. Acceptance of Terms

By accessing or using any service offered by Aaisaheb Gruh Udyog, you acknowledge that:

You have read and understood these Terms.
You agree to comply with all applicable laws and regulations.
You consent to electronic communications from us.
You agree to receive transactional and service-related communications.

Your continued use of our services constitutes ongoing acceptance of these Terms.

4. Description of Services

Aaisaheb Gruh Udyog provides products and services related to household and food-based manufacturing, distribution, customer engagement, promotional campaigns, order management, and related business activities.

Our services may include:

Product information
Customer support
Order processing
Delivery coordination
Promotional communications
WhatsApp Business communications
RCS Business Messaging
Customer feedback collection
Notifications and alerts

We reserve the right to modify, suspend, or discontinue any service without prior notice.

5. Eligibility

To use our services, you must:

Be at least 18 years old or have parental/legal guardian consent.
Possess legal capacity to enter into binding agreements.
Provide accurate and complete information.

We reserve the right to refuse service where eligibility requirements are not met.

6. Account Registration

Certain services may require registration.

You agree that:

Information submitted is accurate.
Login credentials remain confidential.
Unauthorized access must be reported immediately.
You are responsible for all activities conducted through your account.

We may suspend or terminate accounts containing false, misleading, or incomplete information.

7. User Responsibilities

Users agree not to:

Violate any law or regulation.
Misrepresent identity.
Distribute harmful software.
Engage in fraudulent activities.
Interfere with platform functionality.
Abuse communication channels.

Users remain solely responsible for information submitted through our services.

8. Payment & Billing Terms

Where applicable:

Prices are displayed in Indian Rupees (INR).
Payments must be completed using approved methods.
Taxes shall be charged as required by law.
Orders may be cancelled for payment failures.

Aaisaheb Gruh Udyog reserves the right to revise pricing at any time.

Refunds, if applicable, shall be processed according to our applicable refund policies and statutory obligations.

9. Subscription Renewal & Termination

Where subscription-based services are offered:

Subscriptions may renew automatically unless cancelled.
Users may request cancellation subject to applicable conditions.
We may suspend services for violations of these Terms.

Termination does not eliminate obligations accrued before termination.

10. Use of WhatsApp Official API & RCS

Aaisaheb Gruh Udyog may utilize:

WhatsApp Business Platform
Meta-approved communication services
Rich Communication Services (RCS)
Telecom messaging platforms

By interacting with us through these channels, you agree that:

Messages may be delivered electronically.
Communications may include order updates, service notifications, customer support responses, promotional offers, and account-related alerts.
Message delivery depends on third-party infrastructure.

Users may opt out of promotional communications at any time.

11. Message Delivery & Compliance Policy

We comply with:

Meta Business Messaging Policies
WhatsApp Business Policies
Applicable Telecom Regulations
Information Technology Act, 2000
Consumer Protection Laws of India

Users agree not to:

Use messaging channels unlawfully.
Send prohibited content.
Attempt unauthorized access.

Message delivery cannot be guaranteed due to network conditions, carrier restrictions, device limitations, or third-party service interruptions.

12. Intellectual Property Rights

All intellectual property associated with Aaisaheb Gruh Udyog remains our exclusive property, including:

Business name
Branding
Logos
Product descriptions
Website content
Marketing materials
Designs and graphics

No content may be copied, modified, distributed, reproduced, or exploited without prior written consent.

13. Confidentiality

Both parties agree to maintain confidentiality regarding non-public information obtained through business interactions.

Confidential information shall not be disclosed except:

Where legally required.
With prior written authorization.
To authorized service providers under confidentiality obligations.

14. Disclaimer of Warranties

Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted under applicable law, Aaisaheb Gruh Udyog disclaims warranties regarding:

Availability
Reliability
Accuracy
Merchantability
Fitness for a particular purpose
Uninterrupted service

No guarantee is made regarding continuous availability of communication services.

15. Limitation of Liability

To the maximum extent permitted by law:

Aaisaheb Gruh Udyog shall not be liable for:

Indirect damages
Incidental damages
Consequential damages
Loss of profits
Loss of business opportunities
Data loss
Service interruptions

Total liability shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Aaisaheb Gruh Udyog, its proprietors, employees, representatives, agents, and affiliates from claims arising from:

Violation of these Terms
Misuse of services
Violation of law
Third-party disputes

This obligation survives termination.

17. Governing Law (India)

These Terms shall be governed by and interpreted under the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in Pune, Maharashtra.

Parties agree to attempt amicable resolution before initiating legal proceedings.

18. Changes to Terms

Aaisaheb Gruh Udyog reserves the right to modify these Terms at any time.

Updated versions shall become effective upon publication.

Continued use of services after revisions constitutes acceptance of revised Terms.

19. Contact Information

For any questions regarding these Terms, contact:

Aaisaheb Gruh Udyog

Address: Sai Park Colony No 1, Kawadewasti, Near Trimurti Jim, Khanwenagar, Wagholi, Pune – 411027

Phone: 9850154608

Email: aaisahebgruhudyog@gmail.com

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.